Give us your website address
It reads it for you: business, opening hours, addresses. You review everything before it goes live.
Fair ChatThe AI chatbot
Turn every visitor into a customer
Fair Chat answers your visitors 24/7, based on your website and your documents. It takes enquiries and appointments, and when it’s easier, it calls them.
Prefer to see it first? See what it does
Fictional website and conversation, for illustration.
They already trust Fairwai with their conversations
What it does
It answers, it acts, and it hands over when it should.
Pick a situation and see how it handles it on your website.
Answers every question.
Opening hours, products, lead times, service areas: the everyday questions, without tying you up.
On your website
VisitorDo you cover Vertou? And are you open on Saturdays?
ClaireYes, we cover Vertou and all of south Nantes. The workshop is open on Saturdays from 9am to 12pm.
Fed by your content.
Your website, your documents, your prices. No decision tree to build.
What it knows
atelier-berthier.fr14 pages read: services, hours, contactRead
Price list 2026.pdfPrice grid, options, lead timesRead
Installation terms.docxWarranties, service areasRead
Handles enquiries.
Appointments, quotes, messages: it notes everything and emails it to you.
On your website
VisitorI’d like an appointment for a window quote.
ClaireWith pleasure. I can offer Thursday at 2pm or Friday at 10am. Which suits you?
Hands over to your team.
It alerts you when a person is needed, with a summary of the chat.
On your website
VisitorIt’s for a job with 40 windows, can I speak to someone?
ClaireOf course. I’ll let your advisor know, with a summary of our chat: they’ll get back to you today.
Passed to the sales teamJob with 40 windows, asks for an advisor. Callback wanted today.
Carries on the conversation by voice.
If it’s easier, it offers to call the visitor, right away.
On your website
VisitorI’m not sure which model to choose…
ClaireThe easiest way is to talk it through. Shall I call you now?
Claire is calling youYour phone rings, and the conversation carries on by voice, right where it left off.
Connected to your tools.
It builds on the tools you already use. Enquiries arrive where your team works.
CRM
Ticketing
Calendar
Email
How it works
Live on your website in minutes.
No script, no decision tree. You review everything before it goes live.
Add documents and actions
Prices, terms, FAQ. Then what it can do: book an appointment, take a message, hand over.
Add the chat to your website
One line of code to paste. The chat only appears on the sites you allow.
<script src="…/fairwai-chat.js" data-agent="…"></script>Chat liveatelier-berthier.fr
Build my AI chatbot
You test it before putting it live.
Guardrails
It only says what you’ve taught it.
Fair Chat answers only from your sources, and says it doesn’t know when the information isn’t there.
- It never makes up a price, a lead time or an opening hour.
- It introduces itself as an AI.
- The chat only appears on the sites you allow.
- Built and hosted in France / Europe, GDPR-compliant. Your data is never used to train models.
Conversation extract, joinery
VisitorWill you give me 20% off if I order 10 windows?
ClaireI can’t quote a discount. I’ll pass your request to an advisor, who’ll reply with a precise quote. Could I have your email?
Visitormartin.d@email.fr
Request passed on: 10 windows, quote to send.
How long does it take to add it to my website?
A few minutes: you give us your website address, review what it has understood, then paste one line of code.
How does it know what to answer?
It answers from your website, your documents and the conversations you choose. If it doesn’t have the information, it says so.
Can it book appointments or send emails?
Yes. It books appointments in your calendar, notes enquiries and emails them to you.
Can it hand over to a human?
Yes. It alerts your team with a summary of the chat, or offers to call the visitor.
Is it the same agent as Fair Call?
Yes: same knowledge and same rules, on the phone and in writing.
Does it speak several languages?
It speaks several languages.
Where is the data hosted?
In France / Europe.
Every visitor deserves an answer.
Fair Chat answers, takes enquiries and appointments, 24/7.