It understands the request
Reason, duration, preferred day or place: the agent asks the right questions, just as your receptionist would.
Automated appointment booking
Appointments booked by phone, even when you are busy
Fair Call picks up, offers an available slot in your calendar and confirms the appointment during the call. Your customers book in a minute, at any hour.
The problem
Every missed call can be a lost appointment.
The phone rings at the wrong moment
With a client, in an appointment or on the road, you cannot pick up. The caller books somewhere else.
Customers call after closing time
In the evening and at weekends, many booking requests go to voicemail, and few people leave a message.
The back-and-forth to find a slot
“Tuesday? No. Thursday morning?” Fixing an appointment often takes several minutes and several callbacks.
How Fairwai handles it
A confirmed appointment in three steps.
You stay in control of your hours, appointment types and rules.
It reads your calendar
Connected to Google Calendar, Outlook, Calendly or Cal.com, it only offers slots that are genuinely available.
It confirms and keeps you informed
The appointment goes into your calendar, the caller gets a confirmation, and you receive the call summary.
What changes
A calendar that fills up while you work.
- 24/7. Evening and weekend requests turn into appointments.
- Your rules, respected. Durations, breaks, minimum notice: it follows your calendar settings.
- A link when needed. It can also email your booking page during the call.
- On your website too. With Fair Chat, your visitors book in writing, under the same rules.
Call excerpt, physiotherapy clinic
CallerHello, I would like an appointment for a session, preferably late in the day.
ClaireOf course. I can offer you Tuesday at 6pm or Thursday at 6:30pm. Which suits you best?
CallerThursday, perfect.
ClaireThat is booked for Thursday at 6:30pm. You will receive the confirmation by text in a moment.
Appointment added to the calendar: Thursday 6:30pm, first session.
Integrations
Plugged into the calendar you already use.
Google Agenda
Outlook
Calendly
Cal.com
HubSpot
WhatsAppWhich calendars are supported?
Google Calendar, Outlook (Microsoft 365), Calendly and Cal.com. Without an online calendar, the agent can take the request and pass it on to you, or send your booking page.
Can it reschedule or cancel an appointment?
Yes, if you allow it: it finds the appointment, offers a new slot and updates the calendar.
How does it avoid double bookings?
It reads your availability in real time during the call and only offers available slots.
Do customers know they are talking to an AI?
Yes. The agent introduces itself as an AI assistant at the start of the call, and the caller can ask to speak to someone on the team.
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All solutionsThe easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.