It books the appointment
Service, tyres, vehicle inspection, diagnostics: it notes the vehicle and registration number and offers a slot.
AI for garages
Your garage answers, even with your hands in the engine
Fair Call answers your workshop’s calls: service appointments, questions about a car being repaired, quote requests. You stay at the workbench, and nothing gets lost.
The problem
In the workshop, the phone always rings at the wrong moment.
Hands full
Under a car or in the middle of a diagnosis, picking up costs time and concentration.
“Is my car ready?”
Follow-up calls repeat all day long and interrupt the team’s work.
A schedule that is hard to fill
Missed booking requests leave gaps in the workshop schedule.
How Fairwai handles it
A reception that knows your workshop.
Your services, your hours, your intake rules.
It answers follow-up calls
When the information is not available, it says so and arranges a callback from the workshop.
It passes on quotes
It collects the request, never quoting a price you have not provided, and sends it to you.
What changes
A calmer workshop, a fuller schedule.
- Appointments 24/7. Customers book their service in the evening and at weekends.
- Complete vehicle record. Make, model, registration number and reason noted.
- No invented prices. It passes on the quote request without committing.
- Breakdown priority. A vehicle broken down on the road? It transfers the call to you.
Call excerpt, car garage
CustomerHello, I need a service for my Clio. Is that possible this week?
ClaireOf course. Can you give me the registration number and the approximate mileage?
CustomerAB-123-CD, around 60,000 km.
ClaireThank you. I can offer you Friday at 8:30am, with the car dropped off for the day. Does that suit you?
Workshop appointment: Friday 8:30am, Clio service, 60,000 km.
Integrations
With your schedule and your tools.
Google Agenda
Outlook
Calendly
WhatsApp
Google Sheets
MakeCan it give the progress of a repair?
If it has no access to your garage software, it says so, notes the request and arranges a callback. A connection is possible through Make, Zapier, n8n or a webhook.
Does it quote service prices?
Only the prices you have given it (listed fixed-price services, for example). For a quote, it collects the request and passes it on to you.
What does it do for an urgent breakdown?
It transfers the call to the number you have chosen, or takes the contact details and location if nobody is available.
Do I need to change my number?
No. You keep your number and switch on call forwarding, either all the time or only when you do not pick up.
The easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.