What’s new log

What’s new at Fairwai

New features, integrations and improvements to Fair Call, Fair Chat and Fair Note, month after month.

October 2026Fair Call and Fair Chat
NewFair Call

Fair Call, the AI voice agent

A voice agent that answers the phone 24/7 on behalf of your business: it answers questions from your website and documents, takes messages and appointments, sends links by email and transfers calls. It introduces itself as an AI, never makes up a price or a lead time, and sends a summary after every call.

Discover Fair Call
NewFair Chat

Fair Chat, the AI chatbot for your website

Generated from your website address, Fair Chat answers your visitors with the same knowledge as your voice agent, takes enquiries and appointments, and can call the visitor when that’s easier. Installed with one line of code.

Discover Fair Chat
IntegrationsFair Call

21 integrations for the voice agent

Calendars (Google Calendar, Outlook, Calendly, Cal.com), CRM (HubSpot, Salesforce, Zoho), phone systems (3CX, Yeastar, SIP trunk), call summary delivery (email, Slack, WhatsApp, Google Sheets) and automation (Make, Zapier, n8n, signed webhook).

See the integrations
PartnersPartner programme

Fair Call and Fair Chat join the partner programme

Partners can now offer the voice agent and the chatbot to their customers, through distribution, resale or white label, in addition to Fair Note.

The partner programme
2026Fair Note
NewFair Note

The desktop app for Mac and Windows

A native app that records your meetings without a bot: a notification at the start of each meeting, compatible with Zoom, Meet, Teams, Webex, Slack, WhatsApp, Discord and Signal, local recording that survives dropouts, and silent updates.

The desktop app
November 2025Web Summit
AnnouncementFair Note

Fairwai Live and the Memo app

Live capture and transcription of meetings, and an app that turns a voice note into text, a summary or an action sheet, presented at Web Summit in Lisbon.

Read the article
September 2025v1.2509
NewFair Note

AI and manual summary templates

Create or customise your templates (sales, support, project, 1:1…), fully automated by AI or built by your team, for consistent summaries across the whole organisation.

NewFair Note

Team workspaces

A shared workspace that centralises a team’s meetings, templates and summaries, with admin, editor and viewer rights, comments and mentions.

NewFair Note

Video recording

Meeting video is recorded and synced with the transcript and the summary, with export of short thematic clips.

IntegrationsFair Note

Yeastar, 3CX and Sewan

Calls made from Yeastar, 3CX and Sewan phone systems are automatically transcribed and archived in Fairwai, and linked to the contact for sales follow-up.

August 2025v1.2508
LaunchFairwai

Launch of the what’s new log

We now publicly document the new features, improvements and fixes made to Fairwai.

Got a feature idea?Share your suggestions with our product team. Write to us