Event· 3 min read

CDRT Barometer: Fairwai at the “AI at the Heart of Operations” panel

On 19 March 2026, Michael Guerrand took part in the AI panel at the CDRT Barometer, the annual business telecoms event. The replay is online.

MGMichael GuerrandCEO and co-founder
CDRT Barometer: Fairwai at the “AI at the Heart of Operations” panel

La Défense, 19 March 2026. The CDRT Barometer is the annual gathering of the business telecoms industry. For this edition, held at the CPME, Michael Guerrand took part in the panel discussion "AI at the Heart of Operations".

The afternoon programme

  • the opening by Bertrand Pourcelot, president of the CDRT;
  • an international keynote by Dominic Black, principal analyst at Cavell Group;
  • the presentation of the 4th Business Telecoms Barometer;
  • the panel discussion on AI in operations.
Barometer afternoon at the CPME, La Défense
Barometer afternoon at the CPME, La Défense

A panel discussion on telecom operations

Hosted by Paul Dubois (ITRnews, CDRT board member), it brought together Karim Othmani (Holafly), Ludovic Rateau and Gaétane Roche (Ringover) and Michael Guerrand (Fairwai).

Watch the panel discussion again

The replay is available on the CDRT website, in French under the title "L'IA au centre des opérations".

What Fairwai brings to operators

For an operator or an integrator, AI can become an offer in its own right: call and meeting analysis, an AI voice agent and a chatbot, as white label. See the partner programme.

The easiest way is to hear it.

One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.