AI for tradespeople

On site, your customers always get an answer

Plumber, electrician, joiner or roofer: Fair Call answers when you cannot. It takes quote and call-out requests, and puts through the real emergencies.

With Fair Call Fair Chat

On site, your customers always get an answer
The problem

A tradesperson cannot be on the phone and on site at the same time.

Calls missed during the day

On a roof or in a kitchen, every missed call may be a job going elsewhere.

Evening callbacks

Calling everyone back after a day’s work eats into family life.

Emergencies mixed with the rest

A water leak cannot wait; a quote request can wait until tomorrow.

How Fairwai handles it

Your receptionist, without hiring.

It learns your trade from your website and a few sentences.

01

It answers in your name

It presents your company, your services and your service area.

02

It takes the request

Type of work, address, photos to send, availability: the request is complete.

03

It sorts the emergencies

You define what is urgent; it transfers the call to you or alerts the on-call line.

What changes

More jobs, fewer evenings on the phone.

  • A summary per call. You read the requests between two jobs.
  • Emergencies transferred. Leak, breakdown, damage claim: you are alerted straight away.
  • Quote visits booked. Directly in your calendar.
  • No improvised rates. It commits to neither a price nor a deadline.
Call excerpt, plumber
CallerI have a leak under the sink, there is a lot of water!
ClaireI understand. Turn off the water supply valve under the sink if you can. I am transferring your call to the on-call plumber right now.
CallerOK, thank you.
ClaireI am putting you through. Please stay on the line.
Emergency transferred to the on-call line · leak under sink, Rezé.
Integrations

Requests arrive where you read them.

Google AgendaOutlookWhatsAppGoogle SheetsSlackZapier

All integrations

Questions

Your questions about the AI receptionist for tradespeople.

Another question? Talk to the team

How long does it take to set up?

A few minutes: give your website address or describe your business, listen to the agent, then switch on call forwarding.

How do I receive the requests?

By email, by WhatsApp or in your Fairwai workspace, with the call summary, contact details and the request.

Can it give a price or a lead time?

No, unless you have given it rates. It collects the request and leaves the quote to you.

What if I am on call?

It transfers emergencies to the on-call number of your choice, following the rules you set.

The easiest way is to hear it.

One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.