It learns your business
It reads your website and documents: activity, opening hours, services, contacts.
AI phone receptionist
A phone reception that never lets a call ring out
Fair Call picks up on the first ring, in your company's name. It answers common questions, takes messages and passes the call to the right person when needed.
With Fair Call
The problem
The switchboard is often the first impression.
Unanswered calls
Line busy, lunch break, meeting: a customer who reaches voicemail rarely calls back.
An interrupted team
Opening hours, address, order status: the same questions cut into your colleagues’ work all day long.
Call peaks
Monday morning, month end, a campaign: your front desk is overwhelmed just when it matters most.
How Fairwai handles it
Your phone reception, ready in minutes.
Without changing your number or your provider.
You set its tasks
Answer, take a message, send a link, transfer: you switch on what it can do.
It answers on your number
By call forwarding or SIP, with your provider or your phone system (3CX, Yeastar, Aircall, Unyc, Sewan…).
What changes
Every call answered, your team focused.
- Several calls at once. No more busy line, even at peak times.
- Transfer to the right person. It routes by reason, department or urgency.
- A summary for every call. Who called, why, and what to do next.
- It never makes things up. If the information is not in your sources, it says so and takes a message.
Call excerpt, services company
CallerHello, I am trying to reach the accounting department.
ClaireI will put you through to Sophie in accounting. May I tell her what your call is about?
CallerA question about my latest invoice.
ClaireVery good, I will transfer you now. One moment, please.
Call transferred to Sophie, with the reason: invoice question.
Integrations
Compatible with your phone system.
3CX
Yeastar
Aircall
Unyc
Sewan
Outlook
Google Agenda
Slack
Google SheetsDo I need to change my number or provider?
No. You keep your number: calls reach the agent by call forwarding or SIP, including with 3CX, Yeastar, Aircall, Unyc and Sewan.
Can I choose when the agent answers?
Yes: all the time, only outside opening hours, or when nobody picks up after a few rings.
What happens with an urgent call?
You define what counts as urgent. The agent then transfers the call to the person or on-call line of your choice.
Which languages does it speak?
It speaks several languages and answers in the caller’s own.
The easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.