Fair Call, Fair Chat, Fair Note: one AI for all your conversations
Phone, website, meetings: why we built three products around a single knowledge base, and what it changes for your teams.
Since the beginning, Fairwai has turned meetings into knowledge: transcript, summary, decisions, tasks. By observing our customers, we reached a simple conclusion: a company's most important conversations do not all happen in meetings. They also come in by phone and on the website.
Three channels, three products
- Fair Call, the AI voice agent, answers 24/7, helps customers, books appointments and transfers emergencies.
- Fair Chat, the AI chatbot, answers website visitors, takes requests and can call them.
- Fair Note, our original notetaker, transcribes and summarises meetings, calls and voice notes.
One knowledge base
What links the three products is your company's knowledge base: your website, your documents and the conversations you choose to share. The voice agent that answers the phone knows what was decided in last week's meeting; the chatbot gives the same answer as it does. And every call answered by Fair Call arrives in your workspace with its summary, just like a meeting.
One memory for the company, and the same answer, whichever channel the customer comes through.
The same principles everywhere
Our three products share the principles that have defined Fairwai from day one: an AI that introduces itself as one, that never makes things up, and data hosted in France and Europe, never used to train models.
And for our partners
Operators, integrators and resellers can offer all three products to their customers, under the Fairwai brand or white-labelled. The partner programme details the distribution models.
A demo built around your use case, with the Fairwai team.
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